Thank you for shopping at www.marjaanme.com. We strive to provide our customers with efficient and reliable shipping and delivery services. Please review our Shipping and Delivery Terms below:

 

1. Shipping Destinations

We currently ship to addresses within the United Arab Emirates (UAE) and select international locations. If your location is not listed during checkout, please contact us to discuss alternative shipping arrangements.

2. Shipping Methods and Costs

• Domestic Shipping (Within UAE):
  • We offer several shipping options, including standard and expedited shipping. Shipping costs are calculated based on the weight, dimensions, and destination of your order and will be displayed at checkout.
  • Free shipping may be available on orders exceeding a specified amount, as indicated on our website.
• International Shipping:
  • International shipping costs vary depending on the destination, shipping method, and order weight. These costs will be displayed at checkout.
  • Please note that international shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.

3. Processing Time

• Orders are typically processed within [1-2] business days after payment confirmation.
• Processing times may vary during peak periods, sales events, or holidays.
• You will receive an email notification once your order has been shipped, including a tracking number if applicable.

4. Estimated Delivery Times

• Domestic (UAE): Standard delivery within [2-5] business days; expedited delivery within [1-2] business days.
• International: Delivery times vary by destination and can range from [7-21] business days.

Please note that delivery times are estimates and may be subject to delays due to factors beyond our control, such as customs processing, weather conditions, or carrier delays.

5. Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (if applicable).
• You can track your order using the tracking link provided in the email or by visiting the carrier’s website and entering your tracking number.

6. Delivery Issues

• Undeliverable Packages: If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to pay customs duties, we will contact you to arrange reshipment. Additional shipping charges may apply.
• Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at info@marjaanme.com with your order details. We will work with the carrier to resolve the issue as quickly as possible.

7. Customs, Duties, and Taxes

• For international orders, any customs duties, taxes, and fees imposed by the destination country are the responsibility of the recipient. Marjaanme.com is not responsible for any delays or additional charges incurred at customs.
• We recommend contacting your local customs office for more information on the customs policies applicable to your order.

8. Changes to Shipping and Delivery Terms

We may update our Shipping and Delivery Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review these terms periodically to stay informed about our shipping policies.

 

9. Contact Us

If you have any questions or concerns about our Shipping and Delivery Terms, please contact us at:

Marjaan General Trading
Ajman, UAE
Email: info@marjaanme.com

 

Last Updated: July 2024